top of page

Social Media Policy

Last updated: October 2025

At The Psychology and Therapy Clinic, we are committed to maintaining professional and ethical boundaries in all client interactions — including online communication and social media use. This policy outlines how we manage our online presence and engagement in line with AHPRA guidelines and professional standards.

1. Professional Boundaries

To protect your confidentiality and privacy, and to preserve the therapeutic relationship, I do not accept friend or connection requests from current or past clients on social media platforms (including Facebook, Instagram, LinkedIn, or others).

Engaging in personal online interactions may blur professional boundaries and could compromise your privacy.

2. Public Interactions

While you are welcome to follow The Psychology and Therapy Clinic’s public social media pages for general updates, mental health resources, and wellbeing information, please note the following:

  • We do not engage in therapy, advice, or client-specific communication via social media.

  • Comments, likes, or direct messages on public pages may not be confidential.

  • To protect your privacy, please avoid sharing personal information, therapy details, or identifying comments on public posts.

If you need to discuss anything related to your care or therapy, please contact the clinic directly via phone or email.

3. Private Messages and Enquiries

Social media direct messages are not monitored for clinical communication and are not a secure form of contact.


If you send a message regarding appointments or therapy, you will be redirected to contact the clinic through official channels (email, phone, or booking form).

4. Client Endorsements and Testimonials

In compliance with AHPRA advertising guidelines, we cannot request, post, or share client testimonials or reviews that relate to clinical services.

If you wish to share feedback about your experience, please do so privately through email or our contact form.

5. Clinic Content and Copyright

All content shared on our social media platforms — including posts, articles, graphics, and videos — is intended for general educational and informational purposes only. It should not be considered a substitute for professional advice or psychological treatment.

 

You are welcome to share posts publicly, provided they are not altered and proper credit is given.

6. Emergencies and Crisis Support

Our social media accounts are not monitored for emergencies.
If you require urgent support, please contact:

  • Lifeline: 13 11 14

  • Beyond Blue: 1300 22 4636

  • Emergency Services: 000 (Australia)

bottom of page